Contact Us
We look forward to working with you
Contact Information
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Address
Room 1908, Changfu Jinmao Tower, Futian Shenzhen-Hong Kong Cooperation Zone, Shenzhen
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Phone
0755-8653 6148
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Email
897916697@qq.com
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Business Hours
Monday to Friday 9:00-18:00
Submit Your Request
Fill out the form below and our solutions consultant will tailor a service for you
Visit Guide
Located in the core area of Room 1908, Changfu Jinmao Tower, Futian Shenzhen-Hong Kong Cooperation Zone, Shenzhen
Our Offices
Serving customers nationwide from convenient locations
Shenzhen Headquarters
Room 1908, Changfu Jinmao Tower, Futian Shenzhen-Hong Kong Cooperation Zone, Shenzhen
Suzhou Branch
National Industrial Internet Research Institute, Wujiang Taihu New Town, Suzhou, Jiangsu
Before You Submit: Preparing Your Inquiry
A short, well-structured description helps our solutions consultant route your request correctly and reply with relevant information rather than a generic response.
Product Consultation
If you are evaluating a specific product, it helps to mention the product name or model family, the site or system where it will be installed, and the approximate quantity under consideration. Any monitoring data or alarm history you already have can be summarised in the message field. This allows the consultant to match your request to the correct catalogue item.
Solution Consultation
For system-level requirements, describing the site type and the protection or monitoring objective is more useful than naming a product. Typical details include the scenario — for example a distribution room, tank farm, base station or data centre — the assets to be protected, and the interfaces you expect to connect to an existing platform. If a drawing or equipment list is available, summarise it in the message and our consultant can follow up for the file.
Technical Support
For technical support, include the product or system in use, a short description of the behaviour you observed, when it started, and any alarm or log information that is relevant. Please do not send passwords, credentials or other confidential data through the form.
Partnership
For partnership enquiries, describe your organisation, the region or channel you cover, and the form of cooperation you have in mind. The request will be routed to the appropriate contact for follow-up. We may ask for further details once the initial information has been reviewed.
Frequently Asked Questions
Contact and visit information at a glance
How soon will I receive a reply?
We aim to contact you within 1 business day, as noted on this page.
Which channels can I use to reach FEXLINK?
Use the inquiry form on this page, call 0755-8653 6148 during business hours (Monday to Friday 9:00-18:00), or email 897916697@qq.com.
Where is FEXLINK located?
The Shenzhen headquarters is at Room 1908, Changfu Jinmao Tower, Futian Shenzhen-Hong Kong Cooperation Zone, Shenzhen. The visit guide and map on this page show the location.
Does FEXLINK have other offices?
Besides the Shenzhen headquarters, a Suzhou branch is listed in the Our Offices section of this page.
How is my information used when I submit the form?
Submitting the form requires agreeing to the Privacy Policy, and the information is used by FEXLINK to contact you regarding product consultations.
Can urgent matters be handled faster?
For urgent matters, please call 0755-8653 6148; this number is also referenced in the submission confirmation note on this page.
FEXLINK Business Scope
FEXLINK 微物联，专注配电场景电气安全与数字能源技术研发。我们以多维精准感知与智能算法为核心，通过端侧感知芯片、多维电气时序特征算法、三层电碳大模型，实现雷电防护、接地监测、电气隐患识别；同步完成配电计量、电能质量分析、回路级碳排核算。面向老旧柜体与工业配电，构建从现场采集、本地芯片推理到云端电碳智能中枢的端云协同体系，赋能能源安全管控、能效优化与低碳数字化落地。